Legal Information

Seller identification

Birds Jewellery is a brand of Ana Cristina Marques Pinto de Campos Pires, sole trader registered in Portugal.
VAT no.: PT213571579
Address: Rua Eduardo António Matos Coimbra, 259, 1A, 3460-591 Tondela, Portugal
E-mail: info.birdsjewellery@gmail.com
Phone: +351 965 660 642

Complaints book

Under Portuguese Decree-Law 74/2017, an electronic complaints book (Livro de Reclamações) is available at: www.livroreclamacoes.pt

Alternative consumer dispute resolution

In the event of a dispute, consumers may turn to an alternative dispute resolution body, under Portuguese Law 144/2015. Competent body:

CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
www.cniacc.pt

The full list of ADR bodies is available on the Portuguese Consumer Portal: www.consumidor.gov.pt

Legal warranty

All goods sold are covered by the 3-year legal conformity warranty (Portuguese Decree-Law 84/2021).

Right of withdrawal

Consumers have 14 days from receiving their order to withdraw from the contract without giving any reason, as described in our Refund policy.